At Malabar Residency, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when you interact with our website, booking services, and other offerings.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (phone number, email address), and billing information.
- Booking Details: Dates of stay, room preferences, and special requests.
- Usage Data: Information about your interaction with our website, including IP address, browser type, and cookies.
2. How We Use Your Information
Your information is used to:
- Process reservations and provide hotel services.
- Communicate with you regarding your booking or inquiries.
- Improve our services and website functionality.
- Send promotional offers and updates if you have opted to receive them.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Trusted service providers assisting with payment processing or customer support.
- Legal authorities if required by law or to protect our rights and safety.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior, improve functionality, and provide personalized content. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your data.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at info@malabarresidency.com.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us at:
- Email: info@malabarresidency.com
- Phone/WhatsApp: 7306363977
Your privacy is important to us, and we are committed to ensuring a secure and transparent experience at Malabar Residency.